Latest Comcast router - Intel WiFi 6 AX201
Nucleus+ is connected via ethernet
Connected Audio Devices
iPhone 12 – iOS 15.6.1 – 128G
Bluesound Pulse Flex 2i
Bluesound Pulse Flex
Bluesound Pulse 2
Auralic Aries
Bang & Olufson Beosound Stage
Sonos Roam
Number of Tracks in Library
64778
Description of Issue
Hi - Last night I upgraded my Nucleus+ and remotes to Roon 2.0.5. Things were working fine prior to the upgrade, but now all my music appears to be “unavailable”. My collection is all local on a new SSD drive and I do not utilize Qobuz or Tidal. I tried rebooting Roon but the music continues to be unavailable. - Thanks
Is that external drive in NTFS format? If so, you may be the victim of much less permissible NTFS drivers in the Nucleus’ Linux kernel. Take the SSD to a Windows machine, mount it, UNmount it gracefully, and return it to the Nucleus.
And in the future: if you need to stop the Nucleus, do it from the web interface instead of yanking the power cord.
Thanks, Paul. Yes, the external drive is in NTFS format. I have followed the steps you outlined. When I attached the drive to a Windows laptop, it was able to mount correctly, and I was able to access the content. I then reconnected it to my Nucleus and powered it back on. Unfortunately, all of the music on the drive remains unavailable.
Thanks, Suedkiez. I ran chkdsk and that appears to have solved the issue. Thanks for your help!
I had missed the recommendation for formatting in exFAT vs. NTFS. I have never removed that external drive, so I’m not sure what happened. At least it’s resolved for now.
Based on my reading of other posts by Roonlabs on this matter, it seems to me (but I don’t know) that the relevant “dirty” flag in the filesystem, which can cause the refusal of mounting the disk with the new and safer driver, might have been caused by RoonOS itself in certain cases. Not sure. In any case, they are working on a better solution.
Not only with Roon, NTFS is a problematic filesystem for external disks because these issues occur all the time.