USB DAC not detected by Roon on Windows PC post-power outage (ref#TWQX43)

[Andre_Babin]

What’s happening?

· I'm having trouble with my DAC, speakers, streamer, etc.

What best describes the issue with your audio device?

· My device used to show up in Settings > Audio, now it's gone

Describe the issue

Roon doesn't see the peripheral devices on the network, or on the remotes

Describe your network setup

ethernet wires

[Andre_Babin]

What’s happening?

· I'm having trouble with my DAC, speakers, streamer, etc.

What best describes the issue with your audio device?

· My device used to show up in Settings > Audio, now it's gone

Describe the issue

After a power outage, roon is now unable to detect the USB DAC on one of my Windows PC, it detect all of my external devices except this DAC, I disable the firewall; no succes

Describe your network setup

linksys router, wired internet

[benjamin]

Hey @Andre_Babin,

Thanks for writing in! If you could also give your router, DAC, and Roon Server a hard reboot as well, leaving them unplugged for a few minutes before powering everything back up.

Let me know if your issue persists after the above!

[Andre_Babin]

This have not fixed the problem

Roon see all my devices on the network, except the DAC plugged on my main Windows PC

If I plug this DAC directly on the Roon server, it works without problems

[benjamin]

Hi @Andre_Babin,

Thanks for the report!

@Andre_Babin

except the DAC plugged on my main Windows PC

Can you see the DAC on the PC outside of Roon? I’d triple check your windows firewall settings in this case.

It could also be related to the firewall settings on your Windows 11 device. Can you please try:

1. Access your Windows Firewall and select “Windows Defender Firewall with Advanced Security”
2. Select “Inbound Rules” in the left panel
3. Find “raatserver.exe” and “roon.exe” entries. If any of them have a red stop/cancel symbol next to them, double-click those entries, change from “Block the connection” to “Allow the connection” at the bottom, and click OK. It should update to a green checkmark.