User experiencing general slow down after last update (ref#7D1O4S)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· App interface looks or behaves oddly

Tell us what's going on

· Hi,

Tell us about your home network

· Hi,

after updating to the most recent version 2.67 all images have too much colour saturation, especially red. Some images also have a shift towards a darker shade. They also seem over-sharpened. Before the update everything was fine.

This is on the Win10 client on a device with Intel UHD605 graphic card.

I have already tried and cleared the image cache, to no avail.

2

Hello @Achim,

Thank you for the screenshot. We compared it against how the same album art renders on our end, and they are identical - so there is no change in how Roon is delivering or rendering images on our side.

image
image1548×997 342 KB

This means the issue is most likely at the display level on your system - possibly a color profile, Intel Graphics color enhancement setting, or a Windows update that coincided with the Roon update. Could you check the following:

  1. In Intel Graphics Command Center, look for any color enhancement settings (saturation, contrast, sharpness) and reset them to default
  2. In Windows Display Settings, check if a custom color profile is applied and try switching to the default sRGB
Could you also let us know your current Intel UHD 605 driver version?
3

roonUHD605treiber
roonUHD605treiber777×595 44.5 KB

Thanks for your swift reply!

There were no changes made to any other component in Windows when I did the Roon update. The change in colour against the previously installed version was immediately recognizable (at least I thought so).

But: I checked a few “colourful” webpages in Firefox now, and I get the same oversaturated impression as in Roon. So the reason should be elsewhere.

Strange.

4

Hello @Achim,

Thank you for checking - this is actually very helpful! Since the same oversaturation appears in Firefox, this confirms the issue is not Roon-specific but a system-level color rendering change on your machine.

Since your Intel driver is already up to date, the most likely culprits are:

  1. Windows color profile - Go to Settings → System → Display → Advanced display → Color profile and make sure it is set to sRGB or the default profile for your monitor
  2. Intel Graphics Command Center - Check for any saturation or color enhancement settings that may have been reset to non-default values
  3. Also, please check the physical cable connection.
Since this is outside of Roon, Windows support resources would be the best place to look for further guidance.
5

Thanks for your hints - I will also check the room temperature and my medication :laughing: :sweat_smile:

6

Also check to make sure you haven’t enabled HDR mode on a non-compatible monitor.

7

Thanks - HDR is greyed out and set to off.