Vega G1 keeps losing connection to ROCK / NUC

I was streaming to my PC this morning (ipad using Roonremote with the desktop as the ‘zone’).
Streaming stopped mid-track after an hour or so. On the Ipad I see message ‘select a zone’.
On the PC I got a pop-up about RAAT access to the firewall (the ‘authorize on private networks’ box was already checked and greyed out). Clicked OK.
Selected the PC as a zone and pressed play. Play restarted where it had left off.
Seems like a network issue to me but I am not sure how to address it.

Hi @Patrick_Van_Osta,

Has this specific issue occurred more than this one time? RAATServer does require firewall access to function properly. Even if this was set before we have seen that Windows updates can reset these in the past, so that may be why you saw this here.

I finally had time to play via my PC again. It stopped playing after approx 1 hour. Looking at the Ipad, it looked like Roonremote re-launched and the play showed as paused. Pressed play and music resumed at the place where it had stopped. No other signs of network activity or popups on the PC screen of any kind.

Hi @Patrick_Van_Osta,

The next time you experience this behavior, please make a note of the time what track was playing. Respond here with that information, as well as your timezone, and we will enable diagnostics on your account and take a closer look at what you’re experiencing.


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