Watched folders stopped updating (ref#WQWT6J)

I did some extensive testing here:

1- Setup a brand new Synology NAS with 1 SMB share and 1 album, same result, Roon will not automatically reflect the changes until I force a scan or the default 4-hours scan schedule kicks in.

2- I setup a spare Ubuntu Desktop client with inotify-tools and Samba/SMB with a share which I added to Roon, the same thing happens there. I can add/remove content and see in my inotify monitors that these files are being seen, but Roon will not show anything until a force scan.

3- I added a USB drive to the Roon ROCK NUC and tested adding/removing folder there and that works as expected

From my research, there is nothing in the network that would impact this (correct me if I am wrong here), all the clients I tested with are on the same network/VLAN.

I would setup a spare machine with a fresh Roon Server install and check if that works, but my license allows me to only login to one Roon Server which is the main one I am using and I am hesitant to mess with that.

What else can I do to troubleshoot this?

A further update, I created a share on one my Windows 11 machines, shared it and added this share as a network location in the storage settings in Roon. The same thing happens there. When I add/remove any new music files there, nothing is refreshed until either I force a scan or wait for the scheduled scans despite the fact that Roon reports it is monitoring in real time.

I am thinking to setup a Roon Server on a spare machine and test to see if this is due to something not working on my current Roon OS or if this is not related.

So far I can replicate this issue on using shares sitting on:
Two separate NAS devices
A new Ubuntu Desktop SMB share
A new Windows 11 Pro desktop machine

Hi @thijazi ,

Thanks for confirming that aspect. I’d like to run your case by the team for additional review, and I’ve also enabled diagnostics for your account. When you have a moment, please turn on your ROCK so that the diagnostic set is delivered to our servers for review, thanks!

Unfortunately, I am travelling until early July, the Roon ROCK device has been turned off, I will have to revisit this topic upon my return.

Hello, @Chris_McGolpin,

We look forward to further updates.

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