Hi @Bruce_Orr – we have done some investigation here and understand the issue.
This has nothing to do with ports and everything to do with how artist images in Roon are changing and improving – at the moment, we’re seeing a massive influx of votes and images improving for thousands of artists every day, but we are still in a transitional phase, and the artists that lack an image here will generally be the ones that lack votes.
In past versions of Roon, there was a single image for every artist, and the app would attempt to squeeze it onto the screen regardless of the shape of the image or aspect ratio of the screen you’re running on. That’s why so many artists had cut-off heads, forehead-only pictures, missing band members, and so on. This is also exactly the kind of problem Art Director is designed to address.
When you’re not seeing images either there’s not yet an image available in Art Director or no one has voted on any of the artist’s images yet. There are some architectural reasons for why web displays aren’t quite as robust as the Roon app when handling these gaps, but this problem gets smaller every day as images are voted on (or in some cases added to Art Director). Even in the last week we’ve seen massive amounts of voting, so I would expect that some of the artist’s you weren’t seeing a few days ago may have already improved.
Those improvements will continue, and there’s additional work in progress to improve our web displays feature so that it takes full advantage of the different kinds of images increasingly available in Art Director.
For the moment, I would expect the number of artists with missing images to drop daily, even though there may still be cases where artist images are not cropped as well as they are on the Artist page. And again, additional improvements for Displays are currently in design for a future release as Art Director coverage also continues to improve, with a new 4x3 aspect ratio being introduced today.