I have gone through the release notes from Mike Fass again. It shows that frustration and joy have been addressed since 2015. The perfect version has never existed and everything will continue to evolve. Simplified, it can be represented like this:
On August 26, 2015, there is version 1.1 more flexible, personalized, stable
On April 14, 2016, version 1.2 RAAT technology from a single source for all systems
On February 1, 2017, version 1.3 multi-zone usage and metadata detection improved
On May 26, 2017, there is ROCK
On December 18, 2017 there is version 1.4 improved radio algorithm
On May 3, 2018 the version 1.5 full MQA and Linn DS integration, version linking
On January 22, 2019 the version 1.6 Qobuz intergation, Roon radio and search improved
On November 26, 2019 the version 1.7 Cloud AI Valence with recommendations and Live Radio
On February 9, 2021 the version 1.8 new look and feel, expanded focus improved AI
I’m not surprised that Valence, AI and a further improved recommendation system are more of a headache data-wise now than just making something more stable. Tidal has been at it since 2015. There were major problems initially, but just 4 years later Qobuz was on board and doing development work up to version 1.8.
You wouldn’t believe it, but a new look & feel was the biggest excitement and now we don’t want to let Roon continue learning with AI Valence, but just stability and status quo from yesterday. This is going to be a dead end, as is the delusion of ever better sound quality that completely misses the market. Here it needs a snake oil at horrendous prices that runs separately as a very exclusive by-product hand-picked and signed.
I feel caught, because I also still playfully engaged with my version 1.7 several times until I really put it aside. I also wanted to try JRiver and Audirvana yet…
You don’t get any depth or satisfaction that way. An existing alternative is enough when Roon or the Internet makes problems temporarily in the release change.
So I am always double up to date, can share experiences and think it is with software like with the lottery. If it runs 1 million times without errors on different hardware super well, the support has nevertheless with each release change so much to do that it is difficult to react promptly in each individual case.
…and as is impressively reported here, other software companies do not fare any better at times. Even Peter Pawlowski a really experienced and old hand can only maintain his passion as co-founder of Winamp and developer of Foobar2000 properly with the community. Reporting bugs is our duty, being patient is also our duty if we want to participate in the development. The fact that Foobar2000 still runs as a 32bit application and every customer has to make it fancy by himself shows that the most important thing (the solid foundation) is not neglected. Problem-free without change into the good future goes nowhere!