Why does it have to be so hard to get Roon to work?

This should be the current Intel driver, your processor is listed in the bottom pane valid for products listed

Download and install , see if that helps, you can always revert to Windows if not.

The rest of your spec looks Ok. Roon uses graphics extensively and the video driver is key. Windows update installs a generic Microsoft one and overwrites the specific Intel driver.

Google upgrading video drivers if you are uncomfortable

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Nothing else has changed except a Windows update last week :sunglasses:

I downloaded this. ran the exe following all the prompts. and rebooted. Now it just sits there with the Roon logo -what do you call that thing? and does nothing.

Device manager still shows the intel 530 display adapter should this have changed? Do you want a copy of the roon logs files?

@support will want the logs, I am a mere user !!

Out of ideas

Not read the whole thread so maybe you’ve tried this. But instead of left clicking to run roon try right clicking on the icon, select run as administrator. Worth a go.

Didn’t realize I was following the instructions of another user. Interesting how Roon support gets their users to do their job

Glad to hear you are willing to help. Can you please read thread and respond. Another user may have led me down a wrong path

other users only want to help as they often see the same things and may have an idea how to fix / get around.

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Hello @Bob_Mueller ,

Apologies for the delay! Can you please use these instructions to send us a set of your Roon logs for review?

Good support and advice of course and yet…I have some sympathy with the OP’s dilemma. I have been with Roon for several years and my use cases have changed over time. In fact they have become simpler in many ways, but Roon’s ‘always there’ reliability hasn’t. There are just too many times when i have been away from my setup for a week or so, decide to listen to some music and…can’t. Reboot, restart, disable/enable… etc etc

I know the range of supported devices and setups is in theory vast, and that network troubleshooting is a constant pain in any system, but the labour intensive process in keeping all the parts talking to each other is wearing.

This sounds like whinge - it is. I know Roon is ‘niche’ but i think it has aspirations to be more mainstream. Without a more intuitive and reliable architecture (i hate to say “just works” but you get my drift) i’m not sure this is possible.

I have a modest system now. One airplay endpoint, a remote and a core. If i had spent thousands on high end equipment that was subject to this unreliability i would be peeved

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A post was merged into an existing topic: Trouble loading TIDAL content in Roon