Win 11 PC as Roon Remote, local audio device is not showing!

Support
1

Roon Core Machine

DS 920+

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Dear support team,

I am having a weird problem. When I install Roon remote on my PC, the audio device of the PC itself is not showing on the ‘setup’ ‘audio’ column, being its build-in realtek or external USB DAC.

But my Android or iPhone Roon Remote are perfectly fine.

I was trying to figure out for more than three weeks.

Kindly help! Since the annual fee should cover this basic service right?

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2

turn off your firewall to troubleshoot

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3

Thx so much for the reply. I am using windows firewall plus Mcaffee anti-virus, let me try and come back to you.

4

I have tried the method you mentioned, it seems that Mcaffee is the root cause since as soon as I switch off the firewall, audio devices shows. But I cannot find the place to add ‘roon.exe’ and ‘raatserver.exe’ as the exception…

Can you go for an extra mile to help me out wizardofoz?

5

google I guess…I dont use windows or Mccaffee

6

Are you using both Windows Defender’s firewall as well as McAffee’s firewall and anti-virus?

7

Thx Robert,

I am using Mcaffee as the firewall, windows firewall seems have integrated with it.

Since u guys have pointed the right direction, I was able to locate the problem and called the Mcaffee service center. With one ip UDP configuration, now everything is normal:)

Thx again

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