Wrong number of Tidal favorite albums in Roon

I’ve got an error in Tidal: “Cannot have more than 10000 favorites”. But Roon shows me just 9424. Where’s another 576?

Most likely, that’s because you have multiple versions of some albums which are grouped under the Versions tab in the album view.

For instance, in my collection Astral Weeks is counted once yet there are three versions: my local copy, a 16/44 version and an MQA version. This is counted once in Roon.

In contrast, where different releases aren’t grouped each is counted by Roon.

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Thanks! I’ll try to investigate. :slight_smile:

Hi Alexander,

What does it show if you Focus on Tidal and also Inspector > Hidden? Does it show 576?

Cheers, Greg

No. It shows nothing. “Try removing some Focus criteria”.
Also there’s “Yes” in General settings for “Show hidden tracks and albums”.

Interesting. What if you go to Tidal Browser and click Your Favourites. How many Artists and Tracks do you have?

Cheers, Greg

Two artists and zero tracks. And I don’t know how to see in Tidal total number of albums.

I believe you’re accurate with the total number of albums you Focused on in your first post. Especially when you had Show Hidden set to Yes.

The only other thing would be Playlists. I’m not sure whether Tidal counts a favourite Playlist as one or the number of individual tracks.

Do you have any Tidal Playlists? If just a few, can you give a total of all the tracks?

Very few users have hit the 10,000 mark in Tidal, so I think everybody’s learning. If we can’t figure it out, we can call on Support.

Cheers, Greg

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According to Roon the number of Tidal tracks is 109370. And I have 50 Tidal playlists with 3788 tracks.

The 50 Playlists may add to the total, but that still doesn’t add up to 10,000.

I’ll tag @support and move the thread to Support. We’ll see if there’s anything we missed.

So, to summarize, Tidal has indicated you’ve hit the 10,000 favourites. Roon shows 9,424 Tidal albums (Hiddens shown), 2 Artists favourited, 0 Tracks and 50 Tidal Playlists.

It’s a holiday in the US, so there might be a delay with support help.

Cheers, Greg

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Yes. That’s all correct. Thank you!

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