ZenMini Mk3 Core: Slow loading of albums and songs with occasional clicks and pops (ref#TBOEFN)

Affected Product

Roon

Roon Issue Category

Performance

Description of Issue

Albums and songs are loading realy slowly (sometime 20 sec).
Menus appearing slowly.
Some random clics and pops
Same issues on Roon Arc.

Roon Server Platform

Roon Server Specifications

Innuos ZenMini Mk3 2T

Connected Audio Devices

Chord Qutest DAC
DH Labs Silver Sonic Mirage
USB Cable Cardas Parsec RCA
0.5MCambridge CXA61 Ampli
Note that I test by swapping cable, dac, amp… no changes.

Home Network Details

Ethernet connexion / 100mps

Screenshot

The Innuos ZenMini Mk3 doesn’t meet the minimum requirements for running Roon server, so it might be causing the problems with performance. Please tell us how many albums you have in your library and where the media files are kept. Likewise, is the software running on a solid-state drive?

Regarding the erratic clicks and pops, I’d suggest starting with an alternative USB cable to eliminate this as the cause.

500 albums in local library, and 500 from Tidal.

Hi @Michel_Valois,

We don’t officially support the Mini Mk3 as a Roon Core, but many users on this forum have found it satisfactory. For Roon-on-Innuos questions, the best place would be to start a post in Tinkering or Roon Software Discussion, where user experts on that platform can weigh in.

Keep an eye on the processing speed listed in the signal path when using DSP. 1x means the core is processing in real time - you’ll need to retain a 1.0 value or above to avoid dropouts when playing higher-resolution files.

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