Zone missing is it Roon or something else

Support
1

Core Machine (Operating system/System info/Roon build number)

MAC IMAC OS 10.15.05

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Ethernet connections to Netgear splitter. to eero router

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

NUC 7 with ROCK> QnapNAS via USB.

NUC connected via ethernet>splitter (multi network inputs)

orchard audio pecan pie DAC>speaker via RCA DAC connected via ethernet

Description Of Issue

After having Roon running all day i came home to discover a track was playing but there was no sound coming from the speaker.

I rebooted everything and when Roon came up the audio zone that i used was not there.
the audio zone for my upstairs system was displayed and i could access and play from my library.

This leads me to conclude the culprit likely my DAC? It is no longer displayed on Roon.

Appreciate any help

thank you

2

gotta be the DAC …everything else works fine.

Not a Roon issue

3

This sounds to me like a possible network discovery issue. Presumably if the Eero is acting as a router, it has replaced the one normally supplied by your ISP, and is acting as DHCP server? Did you restart the router, not just the client devices?

5

Hi @thomas_clark1,

Are you able to see the DAC over the network outside of Roon?

6

thx for your reply…things ok now.

DAC manufacturer thinks it may have been updating to latest edition.

works now.

Praise the Lord

7

Good to hear you are up and running. If it happens again, I would still look at your network setup first, but lets hope you don’t need to.

8

Agreed…feel like i loose a limb when such things happen

9

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