hi, I was happily listening to music via Roon yesterday, and got a notification that I needed to update the software. On doing so, I lost all contact with my Roon server, and despite various attempts of rebooting my NAS and reinstalling the software, nothing worked. I had been using the Roon server…

“hi, I was happily listening to music via Roon yesterday, and got a notification that I needed to update the software. On doing so, I lost all contact with my Roon server, and despite various attempts of rebooting my NAS and reinstalling the software, nothing worked.” MeToo！

hi, what did you do? did you get it working again? and did you lose your historical data?

The Roon Server package no longer works, please switch to the official Docker image to run Roon Server on your NAS. See also: [image] Installing RoonServer on QNAP with Docker This guide explains how to run the official RoonServer Docker image on a QNAP NAS using Container Station. Sour…

[image] Bob_Long: I had been using the Roon server app on my QNAP TS-464, so decided to install it as a docker using container station. hi, thanks for your response - I did do this using the official docker image, but the problem exists.

As can be seen, my response was to Haitao not you. I know that you already got Roon Server up and running again. I don’t have anything to share about your issue besides maybe that I simply ignore Roon’s stats displays as they never were reliable and reports usually never led to improvements or even…

ah my apologies, I just saw the message and replied. I’ve actually not had any issues with the stats over the 3 years of using Roon, despite different NAS builds, servers and backups. it just seemed weird that it should happen now once I switched to the docker. I was wondering if there was some ling…

Create a support request then and see if the team has a fix for you. [image] How to get help with Roon Support Do you need help with one of our products? Well, you’re in the right place! Just click on the “Get Help” button at the top of the Support category, …

Hi @Bob_Long , @haitao_yang , This thread indicates you require assistance from Roon technical support. To equip the Roon Technical Support team to assist you directly, please follow this link to provide the details of your case to Technical Support: Technical Support Request Respond to the prompts…

2.65 Update QNAP

Roon Software Discussion QNAP/Synology NAS

BlackJack April 28, 2026, 10:52am 8

Create a support request then and see if the team has a fix for you.