Abysmal tidal connection

Support
1

Core Machine

I run my roon core on my windows machine with an i9 11900 (non k) and stream to rasberry pi running roopie.

Network Details

my PC and raspberry pi are connected via a regular network switch.

Audio Devices

My chain:

raspberry pi → hifiberry digi+ → miniDSP nano digi → shiit audio modius → Genelec 8030
→ generic cheap dac → dual 8" subs

Description of Issue

My tidal connection is highly unstable and not at all usable. This is only a problem in roon on no other device do I get any problem when streaming tidal. This has happen a few times before but then disabling and enabling tidal fixed the issue. Unfortunately, this time it just won’t work. Unfortunately, roon is without real competition with an equivalent feature set otherwise I’d have already switched because of these constant issues.

2

Hello @Armin_Seimel,

Please accept my deepest apology for missing out on your post for this long :pleading_face: . I am so sorry!

I was wondering if the TIDAL issues you’ve described are still ongoing. If so and if you’d still like our help (we do hope you do :pray: ), could you please try clearing the TIDAL cache?

  • Exit out of Roon
  • Find and open your Roon database
  • Navigate to Roon/Cache
  • Move the contents of the /Cache folder elsewhere, like your desktop
  • Try restarting Roon and verify if the issue still occurs

Thanks so much :pray: