Core Machine (Operating system/System info/Roon build number)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Description Of Issue
wizardofoz
October 9, 2020, 5:07am
3
does it work on the iMac? maybe you need to restart the remote setup? failing that restart the iMac and maybe the networking gear too
the core is on the IMAC and i’ve restarted it multiple times.
I have done that and still can’t find the core
wklie
October 9, 2020, 1:27pm
7
Instead of using Roon Remote app, does Roon GUI work on iMac?
I’m not using the remote AP…I would have mentioned that…The core is on the IMAC
wklie
October 9, 2020, 1:30pm
9
Then I don’t understand what is meant by:
On iMac you only have one Roon, and that is the core. How can it not finding itself?
HAHA…why are you asking me? That is the literally the title of my post and question to Roonlabs.
Of course it doesn’t make sense, hence why I’m asking for help.
wklie
October 9, 2020, 1:35pm
11
Please uninstall Roon. Then reinstall it.
how do I uninstall Roon if my computer can’t find the core?
wklie
October 9, 2020, 1:37pm
13
So your title actually means you cannot find Roon in your iMac?
I changed title…yes. I thought it was understood, the roon core was on my IMAC…I fixed it.
I suppose I can re start my internet and see if that changes anything.
wklie
October 9, 2020, 1:48pm
16
Do you have multiple user accounts on Mac ? Perhaps it’s only available to a certain account?
I do not have multiple accounts
xxx
October 9, 2020, 2:32pm
18
Taken in isolation, this statement doesn’t make any sense. I guess, you mean a Remote can’t find Core?
Huh?
If you want to permanently delete everything associated with the mac core install, exit Roon on the mac and remove the database directory . Then start it up again and it will be totally fresh.
You can also simply log out of the core running on the mac (in Settings->Account). This will stop it from showing up as a core.
Then, if you want, also uninstall program from macOS.
Probably won’t make a difference. You have some other problem, IMO.
Huh? How does that not make sense…the roon core is on my IMAC and I updated the software on my IMAC and the roon ap on my IMAC can NOT find the roon core? How is that confusing?
xxx
October 9, 2020, 2:47pm
20
Ok, you mean you can’t open Roon on your iMac?
Doesn’t matter. To uninstall Roon, follow the directions in my first post.
i can open the ap and it says to “Choose your Roon Core” of which I’ve never seen before.
However, I click on “FIND MY ROON CORE” and it doesn’t find anything