After Update Roon PC not Working!

[Wiboon_Limsiriporn]

Roon Core Machine

LAPTOP- ASUS ROG HERO II
Intel(R) Core™ i7-8750H CPU @ 2.20GHz 2.21 GHz RAM 16 GB
Windows 10 Home Single Language

Networking Gear & Setup Details

Routers ASUS RT-AX82U , Internet Speed 1,000 / 700 Mb

Connected Audio Devices

Cambridge CXN-V2

Number of Tracks in Library

About 500 tracks

Description of Issue

I haven’t used roon for about 1-2 weeks. When I came back to use it again I found a new update. after update i can’t use it, it’s stuck on white screen. I tried turn off the firewall and window defender. still not working I deleted the program and reinstalled the program still doesn’t work.

[flan (André Fluri)]

Same here, Roon Server on Win10 does not start. Without any error message.
Earlier Version of the server will start!

[Wiboon_Limsiriporn]

Ok Then I’ll wait for the service team.

[guy_david]

Same on my dell optiflex 7040 WIN 11

[PATTARAPON_WISUTTIPA (PATTARAPON WISUTTIPAT)]

Same me. After I update, what I found is that I have to re-login to Roon. After that, the audio device disappeared, so I uninstalled and reinstalled many times . Another thing found after downloading and install. I can’t log in to Tidal in Roon App so I can’t use Roon at all.

[benjamin]

Hey @Wiboon_Limsiriporn,

Ben with the support team here, thanks for writing in! I see from your account that your windows core was online and active recently. Are you still running into issues here?

If so, I would first confirm that compatibility mode has been disabled from Roon on the windows device.

I’ll be on standby for your reply. Thanks!

[guy_david]

Hello
Still the same problem, unfortunately, Roon shuts down after less than a minute without any error message. Restarting the computer and reinstalling the software didn’t help.

[clazz]

Hello,
Same on my Roon Server on WIN 10, start and quit after one minute. Restarting computer and reinstalling did not help.