Audio Devices Vanished after Update


my audio devices not found after updated

I’ve moved your post from an existing thread to a new post in the Support category of the forum, where it will be seen, and responded to, by a member of the Support team.

Can you please let Roon Support know the following details so that they can better assist you? Thanks!


Roon Core Machine

Include your operating system and machine info (Model, CPU, RAM)

Networking Gear & Setup Details

Your network gear (model of routers/switches) and if on WiFi/Ethernet

Connected Audio Devices

Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.)

Number of Tracks in Library

Tell them how large your music library is, eg. “30,000 tracks”

Description of Issue

Tell Support about the problem you’re having in as much detail as possible. Screenshots are always appreciated!

4 posts were split to a new topic: Stuck on White Screen with Roon Logo

Roon Core Machine

Laptop HP, CPU Core i5 gen12, RAM 8GB, Windows 11 Home

Networking Gear & Setup Details

Fiberhome Router (it’s a free router from ISP) + Silent Angel Bonn N8

Connected Audio Devices

Mytek Liberty II, RL ConceroHD

Number of Tracks in Library

about 150,000 tracks from Tidal+Qobuz, No local files

Description of Issue

after update roon not working, cannot connect to Tidal+Qobuz and all audio devices not found

Make sure roon is still in the firewall exceptions. Quickly test if this is the issue by stopping, temporarily, the firewall.

no firewall, roon can not load anything and no audio device found

Windows has a firewall on by default, are you certain you have removed it?

yes, i disabled all firewall and anti-virus on my computer

Hey @ekkapan_umak,

Ben with the support team here, I was able to pull your account up and see your core was online and active recently. Are you still running into issues getting your audio devices back up and running?

As a basic step, I would also give both your core device and router a hard reboot.

I’ll be on standby for your reply. Thanks! :+1:

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