I’ve moved your post from an existing thread to a new post in the Support category of the forum, where it will be seen, and responded to, by a member of the Support team.
Can you please let Roon Support know the following details so that they can better assist you? Thanks!
Roon Core Machine
Include your operating system and machine info (Model, CPU, RAM)
Networking Gear & Setup Details
Your network gear (model of routers/switches) and if on WiFi/Ethernet
Connected Audio Devices
Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.)
Number of Tracks in Library
Tell them how large your music library is, eg. “30,000 tracks”
Description of Issue
Tell Support about the problem you’re having in as much detail as possible. Screenshots are always appreciated!
Roon Core Machine
Laptop HP, CPU Core i5 gen12, RAM 8GB, Windows 11 Home
Networking Gear & Setup Details
Fiberhome Router (it’s a free router from ISP) + Silent Angel Bonn N8
Connected Audio Devices
Mytek Liberty II, RL ConceroHD
Number of Tracks in Library
about 150,000 tracks from Tidal+Qobuz, No local files
Description of Issue
after update roon not working, cannot connect to Tidal+Qobuz and all audio devices not found
Make sure roon is still in the firewall exceptions. Quickly test if this is the issue by stopping, temporarily, the firewall.
Windows has a firewall on by default, are you certain you have removed it?
yes, i disabled all firewall and anti-virus on my computer
Hey @ekkapan_umak,
Ben with the support team here, I was able to pull your account up and see your core was online and active recently. Are you still running into issues getting your audio devices back up and running?
As a basic step, I would also give both your core device and router a hard reboot.
I’ll be on standby for your reply. Thanks! 