Album art, search function, library errors

Core Machine (Operating system/System info/Roon build number)

Macbook Pro 2020, OS Catalina 10.15.5, Roon build 710, all Tidal (no local music)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Not super tech savvy — just have the standard Verizon Fios gear

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Simaudio Moon MiND2, SPDIF.

Description Of Issue

A firmware update on the Simaudio Moon MiND sort of ruined my whole system. I had to reconnect it to Roon, and now it works again, sort of, but Roon is a mess:

_ My album art has disappeared
_ There is a perpetual loading icon saying that it’s adding music to the library but it doesn’t advance, “5482 tracks, 0 identified”
_ When I search for an artist, or album etc I get an “unexpected error loading artist”
_ Discover says there ‘isn’t enough music in your library’ but there are clearly 459 albums

One more issue today. Starting Roon, I get the message ‘Remote connection, waiting for remote core’, and it will not connect. Please help!

Have you tried any basic troubleshooting such as rebooting everything?

1 Like

Yes I have.

A post was split to a new topic: Album art missing after restore from backup

Hi @Andrew_Baron,

Can I please ask that you use these instructions to send me set of your Roon logs for review? Any questions, or issues accessing, please just let me know!