All Roon Live Radio Stations are not playing ("Playback was interrupted...")

[semube (Sebastian)]

Roon Core Machine

Latest Roon 2.0 (build 1277) on Synology DiskStation DS918+ running DSM 7.1.1

Description of Issue

Any Live Radio Station I select will not play showing the message “Playback was interrupted because a track failed to load.”

The latest ffmpeg-Codec is installed in the /bin directory (ffmpeg-git-20230621-amd64-static).

I also tried to empty the cache, re-boot, but facing the same issue.

It worked some time ago, I do not remember when it stopped working though.

Thanks for any advice!

[BrianW (Brian)]

I suspect you need to extract the ffmpeg file only, see KB article

From that link

• no additional files from that package are required, only ffmpeg. You will need to uncompress the file twice.

[semube (Sebastian)]

Thanks, but no, the file is properly extracted and only this one single file is uploaded to the bin folder.

[semube (Sebastian)]

The current log file:

30.06.23-17:11:51 --- ROON_DATABASE_DIR: /var/packages/RoonServer/shares/RoonServer/RoonOnNAS
30.06.23-17:11:51 --- ROON_DIR: /var/packages/RoonServer
30.06.23-17:11:51 --- Model: DS918+
30.06.23-17:11:51 --- Architecture: x86_64
30.06.23-17:11:51 --- DSM Version: 7.1.1 (Update 6)
30.06.23-17:11:51 --- PKG Version: 20220216
30.06.23-17:11:51 --- Hostname: DiskStation
30.06.23-17:11:51 --- MTU: 
30.06.23-17:11:51 --- ROON_DEBUG_ARGS: -noraatserver
30.06.23-17:11:51 --- ffmpeg: /bin/ffmpeg
30.06.23-17:11:51 --- RoonServer PID: 19231
########## Installed RoonServer Version ##########
200001277
2.0 (build 1277) production
production
##################################################

[BrianW (Brian)]

How did you copy it over? - sometimes the file ends up not executable, see, for example,

Roon Rock 'Missing Codecs' despite putting ffmpeg in /Data/Codecs directory

Core Machine Rock Version 1.0 (build 227) on Intel NUC10i7FNH flashed to FN0052 bios. 16gb ram. boot 500gb NVMe SSD plus storage 128gb sata SSD. Network Details wired gigabit ethernet I’m new to trying out roon (as of yesterday) and most things seem to be working as expected, but despite following standard instructions on acquiring/decompressing/placing an appropriate ffmpeg executable in the rock /Data/Codecs and rebooting it, it still shows ‘Missing Codecs’ on the web interface. The ffm…

[semube (Sebastian)]

Many thanks. Tried out several ways. Last by mounting the directory to the Mac finder.

NOW IT WORKS! Thanks for your help