If I have the Roon app running and active and I lock my phone (press power), and then unlock my phone, I see Roon for a flash and the it crashes and disappears. If I launch roon, switch to another app, and the lock/unlock my phone Roon doesn’t crash. Anyone else seeing this?
This is a 100% repro, happy to send any other info that could help.
Android Version 9 (OxygenOS version 9.0.11)
That was unfortunately one of the first things I did, so that setting has been Don’t Optimize for a while, I should have mentioned that. For completeness, I just set it back to Optimize and Roon still crashes, and changed it back to Don’t Optimize and Roon still crashes.
Thanks for letting me know that the same issue is happening. I have checked our internal ticketing system and I was able to find a ticket for this issue, our technical team has been able to reproduce this behavior and we’ve opened up a bug report with our developers.
While I can’t say for certain when this bug will be fixed, getting things reproduced in-house is a critical first step, and I will keep this thread up to date as the team passes along feedback and work begins to get this resolved. Please note that we are working on a complete overhaul of our android infrastructure as Mike mentions here (LG V30 Andoid app - Clicks and gaps). Thanks again for the report!
So… Here we are in July and this issue obviously hasn’t been addressed. I just purchased a Samsung Tab A SM-T510 with Android 9.0 and the behavior is identical with crashes every time the device sleeps. I have already done the battery optimization as suggested with no change in results.
Thank you for your additional report here. As I mentioned previously, we understand what is causing this behavior and the dev team is currently working on infrastructure changes to our Android app which should help mitigate this issue.
I can’t comment on when the updates will be released (since they need to be finalized and tested by QA beforehand) but we are hoping to address this behavior in a future Roon update.
While I can’t comment on when the update will be published, the best place to check for any new information would be in our Release Notes Section of this site, so I would keep a close eye on that category.