Android app freezes Nexus 7 but ok on iPhone

Hi, it’s the same for me with Nexus 7, freeze and freeze :frowning:
But it works with my iPhone.

I hope you find quickly a solution please!!!

Hi @Daniel_JAN,

Our team is currently investigating reports of this issue and we are hoping you can provide the following information:

  • Any change if you reboot the Nexus or reinstall the application?
  • Does it freeze right when you launch the app, or after some use?
  • What version of Android does this device run?

Thanks!

It’s the same after reboot and I reinstall the app too.
I get the freeze screen after launched directly.
Android 6.0.1 version
Hope you solve the issue
Dan

Thanks for the details, @Daniel_JAN — The team is looking into this and I’ll be sure to update you as soon as we have more information.

@dylan
Hello, how long do I have to wait for the problem to be resolved?
Because I have only one control tablet for Roon (Nexus7) and since I dont use it anymore…and I paid quite a lot for it, I think.
But this will be the last time I’ve paid, for sure!!!:persevere:

Hi @Daniel_JAN,

We’ve posted an update about this issue (see link below) and our team is hard at work on resolving. We will be sure to update you further as soon as possible.

Hello,

We’ve released a new update, Roon 1.7 Build 528, which contains improvements that we believe will help with the issues you are experiencing here. Please see our release notes below:

Thanks,
The Team At Roon Labs

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