Hi I’ve an issue that’s being ongoing for a month.
When accessing Roon on my LG V30 phone (software 8.0.0, latest update) as a music playback device the sound stutters/crackles endlessly when Roon is being displayed on screen. If I attempt to run Roon in the background the sound grounds to a halt within 5 seconds. It is unusable in this mode.
I’m accessing my Roon Core from QNAP TS 253A Nas via wired ethernet connection on Roon remote. Tidal (UK) Hifi subscription.and locally NAS stored content both act in same way.
Nas software is up to date, Roon server software latest updated version.
The phone is unusable as a music player. This happens on every track I try to play regardless of file type.
I’m getting extremely frustrated as a simple and much cheaper app, USB audio Pro doesn’t exhibit any of these problems when accessing Tidal. To be honest that app puts Roon on Android to shame. Considering what you charge this is unacceptable! This is meant to be a premium product and at present it’s bog standard on Android.
I’m still unable to search for content if Roon is displayed full screen. This is a problem that was reported at least a couple of years ago. Not good enough!
If it’s not resolved I believe Roon should cancel my account and refund the remaining money for the duration.of my contract.