Are we back in business?
First websites are coming back here.
Yes, I was also having the issue with search and tried various steps to troubleshoot and then this happened. Now I canāt get in. Will wait for the Cloudflare issue to be resolved.
Are we back in business?
First websites are coming back here in Germany.
1 Like
For about 45 minutes Iāve not been able to connect to Tidal within Roon. When I click on the Login button, or the Retry button, the login page opens in my browser (Firefox) and Iām able to login as per usual, but Roon seems unable to pick up on this and the Tidal connection is not completed. I can login using the Tidal app on my Mac Mini (which is also my Roon Server) and within Safari directly to Tidal.com, but not within Roon. Iāve tried restarting my Mac Mini, but this hasnāt solved the issue. BTW The error message Iām getting in Roon just says UnexpectedError. However, this message is shown even before the relevant login page opens up in the browser? I also have access to my Qobuz account via Roon. Possibly unrelated, but a webpage I was accessing this morning is no longer working this afternoon. This is due to a Cloudfare server no longer being accessible in London. Could this also be affecting Roon/Tidal?
Yes /10chars.
It got fixed for me. Tidal is back up in Roon 
1 Like
Itās working for me again. It just goes to show how dependent we are on servicesā¦
Edit:
Unfortunately, itās not possible after all.
TIDAL service now restored through Roon here (at about 9:35am EST)
Good day, @Constant_LAM!
I hope youāre doing well today.
Thank you for reaching out to us.
At the time you attempted to log in, Cloudflare was experiencing an outage, which could have affected the login process. The service has since been reported as fully restored, so please try logging in again when you have a moment.
If the issue persists, please let us know and weāll be happy to assist further.
Have a great day!
Kind regards.
I have same problem in Hong Kong now
Good day @Daiyama !
Yes, according to the Couldflare status page (
) the issue is fixed.
Please try to log in again.
Have a nice day!
Regards.
Good day @Vinay_Arora !
It should have been resolved by now.
You can see it here:
.
Please try to log in again!
Have a nice day!
Regards.
Good day @ctchan33 !
It is likely that you were not able to log in due to global Cloudflare outage.
See the status here:
.
By now it seems to be fixed.
Please try to log in again.
have a nice day!
Regards.
Here, in the Caribbean (Bonaire), everything is working again. Live Radio is back, album reviews and information are back, and the cover art on the home page is also back.
Good day @stf4me !
What @BlackJack saying is correct.
as of now cloudflare status seem to be marking the issue as solved (
) so please try to perform the action again.
have a nice day!
Regards.
1 Like
Good day @wim !
It is likely that you were not able to perform this action due to global Cloudflare outage.
See the status here:
.
By now it seems to be fixed.
Please try to check it again.
have a nice day!
Regards.
1 Like
Good day @fmcneela1 !
It is likely that you were not able to log in due to global CloudFlare outage.
See the status here:
.
By now it seems to be fixed.
Please try to log in again.
have a nice day!
Regards.
Hi @stevef1 !
@BlackJack is right here!
by now the Cloudflare issue seem to be fixed.
Please try to log in again.
Regards.
1 Like
Good day @Nilay_Mehta !
This issue can be caused by outage of CloudFlare.
By now it is reported that the issue is restored.
Please try again now and let us know please if itās not working.
Have a nice day !
Regards.
What is the operating system of your Roon Server host machine?
Ā· Windows
What kind of device are you using to perform the login?
Ā· Windows
Where are you trying to login?
Ā· I can't log into Roon
Have you been redirected to [https://account.roon.app](https://account.roon.app) (the Roon login page) in your browser?
Ā· No
Please try to restart your Roon Server by closing the Roon Server app in the taskbar (MacOS), task manager (Windows) or rebooting your Roon Server machine.
Ā· No, the issue remains the same
Different device
Ā· I cannot switch to a different device
Are you still facing the issue on the different device
Ā· No, the issue remains the same
Record the timestamp
Ā· 18/11/25 1430: Couldn't log in
Describe the issue
I have had an account with Roon for 2 years (PC Windows). I have never had any problems until today. When I logged on today, to start with, I saw that it said it had failed to connect with Tidal. I pressed, 'Retry' but that never worked. I could still play my own local music on my drive. I then restarted my PC (windows), still the same. Then I looked for advice. Following this, I logged out of Roon, then it wouldn't let me log in again. (the loop thing). Now, I get the message 'There was an issue loading your library'. I wish I hadn't logged out. I am not confident enough to load a backup. I don't understand how this may have happened. I would be very grateful if you could help me in any way, as soon as possible. Cheers, Duncan
Describe your network setup
Windows 10 PC 192.168.0.7