Roon Core Machine
Windows 11 Pro (RAM 16GB, Intel i7 CPU)
Networking Gear & Setup Details
Connected Audio Devices
Number of Tracks in Library
Description of Issue
So far my application ran fine but after the update it now has problem and now it gives me this message as fatal error:
This device is not compatible with Roon 2.0
This issue has been reported and is being investigated see:
Roon Core Machine
Windows 11 Pro 22H2- Ryzen 5600X - 16GB - Nvidia 3080 TI
Networking Gear & Setup Details
Ethernet
Connected Audio Devices
Teac AI-101DA
Number of Tracks in Library
+3000
Description of Issue
I was using Roon Version 2.0.15 without any issues, but after receiving the prompt to update to version 2.0.16 and installing it, I am now getting the error message “This device is not compatible with Roon 2.0. For more information, please visit https://go.roonlabs.com/R…
As mentioned in that thread, are you running Roon in a Compatibility mode for an earlier version of Windows?
I uninstalled the last version of roon and installed an older version (1.8) and I can see it running
Once purchased the lifetime license, I don’t understand why I have problems with the windows app?
So far my application ran on windows 11 pro, it had no problem and now it gives me this message as fatal error:
This device is not copatible with Roon 2.0
Your Help Center does not help me at all. I find some discussions there that have no relevance to my problem.
Networking Gear & Setup Details
Connected Audio Devices
Number of Tracks in Library
Description of Issue
Have you tried the suggestions given in this thread?
If you have applied compatibility settings in the past, then these won’t work with the latest build of Roon, and you need to clear them. For example:
[image]
benjamin
(Ben Cap)
May 19, 2023, 11:40pm
6
Hey @Tuca_Claudiu ,
Ben with the support team here, thanks for taking the time to write in, and my apologies for the delay!
I was able to pull your account up and see you’re core has been online and active recently, are you still running into issues?
I’ll be monitoring this thread for your reply.
Hello Benjamin,
Thanks, I unchecked run in windows 8 and that fixed the problem.
Best regards,
1 Like
system
(system)
Closed
May 22, 2023, 5:00pm
9
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