ARC Astel and Kern HC2 Problem

Roon Core Machine

Synology Diskstation 218+
10gb RAM

Networking Gear & Setup Details

ORBI wifi 6 Mesh Router

Connected Audio Devices

Multiple devices including:
Sonus Faber Omnia
Chromecast Audio
Astel and Kern HC2

Number of Tracks in Library

10000

Description of Issue

I have been using ARC with Astel and Kern HC2 for many months with no issues, but within last 2 weeks, it keeps crashing as soon as I attach the DAC to the USB port on my phone and when enabling USB driver on the app.

The DAC is working flawlessly otherwise with lossless support when I use its own application with other streaming services such as Apple Music and Qobuz.

I never had this issue with ARC and only started last few days, so maybe something to do with app updates?!

BTW, I uninstalled, reinstalled, cleared the cash… with no success.

I appreciate if you could assist.
Thanks

4 posts were merged into an existing topic: Periodic Disconnect from USB DACs in ARC

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