Argon Audio uncertified but it appears as a certified device on the Roon website

Support
1

Roon Core Machine

Hi!
I’ve recently bought an Argon Audio Solo streamer as a Roon ready device as by Roon website and Argon audio website… Unfortunately Roos says it’s “Uncertified” and won’t let me enable it.
Am I missing something?

Thanks!

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Description of Issue

2

This is on the Roon Ready list so not sure what’s going on here.
Maybe try restarting Roon Core to see if it pops up.
Failing that @support

3

Tried a restart to no avail… Waiting for @support

4

This may have some relevance

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Hey @Normando_Marcolongo,

Thanks so much for letting us know. I’ve gotten in touch with our partners team and I’ll follow up as soon as I hear back :nerd_face:

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Hey @Normando_Marcolongo,

I’m so glad that I just heard back from our team.

It looks like a firmware update should resolve this. If you have questions about how to do that for the Argon Audio SOLO, would you please reach out to the dealer or manufacturer?

:nerd_face:

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I’ll try to reach out to them. Thanks.

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It worked. For all Argon Audio users out there, despite the lack of documentation, just go with a browser on the IP address of your Solo and click “Update”. That’s it.

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