Artwork Disappeared In PC/Desktop Remote (after 1.8 update)

Hey @Sean_Agnew

Thank you for reaching out to us with your question. We’re sorry to hear that your album art isn’t appearing as expected. We’d be happy to help with this.

Let’s start by ensuring that the PC as well as your other Roon Remotes are also running the most recent update.

If updating all your devices doesn’t help please navigate to Settings>Settings>Clear Image cache>Clear Cache

If this doesn’t restore your album artwork then please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

We’ll be watching for your update Sean and get back to you as soon as we can.