I added some new discs this week and added artwork (named ‘folder.jpg’) to each of 21 folders (discs).
In each case, the artwork is rotated 90 degrees CCW. I have viewed/edited them in a number of apps (including PhotoShop cc2018) and all show the orientation to be correct.
Any ideas?
Can you upload a few pieces of art to Dropbox or similar and drop us a link? I think the fastest way to understand what’s happening here will be to look at the media directly.
Thanks!
Sure. Take a look here:
@mike, @support,
I’ve had no response to the posts of requested data, so I’ll post the images directly in the hope that it gets a response.
Hey @Graham_Bird,
Apologies for slow response here. I tried to add your image to folder with media and Roon imports it without rotating.
Maybe media files themselves contain rotated album cover ? Can you check few of them in tag editor ?
I’m unsure what to make of your response. As per the OP, the files are in each album and named folder. I attached one example of each (of the two) jpgs directly from the folder on the server. I also attached a screen shot of the Roon server display of the images. They are clearly rotated in the screen shot.
There are no image files in the mp3 files.
I have continued to dig on this - in the absence of any support - and discovered the following:
The image files were (inadvertently) saved at about 3000 pixels square. This is the only oddity that I can find, and having reduced them to a more sensible size, it seems to have fixed the issue. I also added the image to each mpg file.
It would seem to me that there is a possibility that Roon is not checking and rejecting large pixel dimension files.
Cheers
