Hello Everyone,
I just wanted to provide an update here as a few users have requested.
We understand that some (but not all) users with Roon Ready devices from Devialet are experiencing these symptoms, and while we haven’t been able to reproduce this issue in-house (either during the certification process or since), we are committed to getting this resolved.
We have spoken with Deivlaet regarding this issue and provided them with technical information needed to investigate this further. They are currently looking into this, and we’re looking forward to hearing the results of their investigation, and helping in any way we can. We don’t currently have any indication that this is related to Roon generally or RAAT specifically, but obviously we’ll do whatever we can to get this stable and resolved for Roon users.
As soon as we have more information from Devialet, we’ll update this thread, and users can also feel free to directly reach out to Devialet with questions about this issue.
We appreciate everyone’s patience while this investigation is underway. Thanks!
– Noris