Has anyone had a problem with “An audio file is loading slowly” or “A qobuz file is loading slowly” since upgrading to Devialet RAAT support. I am getting them when skipping tracks or going back a track. If I switch back to Roon AIR and do the same thing it works perfectly. Makes me think that it is not a network/hardware problem.
I have a 500MB full duplex fibre connection here and am on a Gigabit hardwired network.
I also just started seeing this with Devialet RAAT. It does not occur with Devialet AIR and it happens most with hi-res 192kHz, 24Bit flac music, whether it is my music or Qobuz. It does not seem to occur with regular CD rips.
I’m running the latest RoonServer on a Win 10 i7 PC over a gigbit hardwired network, so I am a bit surprised. I need to dig further but that may not happen for a few days.
In looking thru the forums for An audio file is loading slowly I see that others that have seen this often find issues with their network. I am only experiencing it with Roon RAAT. It is not happening with Roon AIR nor any other inputs I’ve tried. It does not happen all the time, but when it does, it is far more frequent with hi-res flac (e.g. 192kHz, 24Bit), than normal CD res. But again, only with Roon RAAT.
I’m throwing this out to @Support … Is there anything I should be specifically looking for in my network that could be causing this?
@Support - I suspect you’re quite busy since 1.6 was released, but I sure could use some advice on how to troubleshoot this problem (see first couple posts). Also, please advise as to whether I should be prodding Devialet about this problem rather than you. Not sure if it’s Devialet, Roon or my network that can’t keep up.
Bottom line, hi-res playback via RAAT to my Devialet has dropout problems and periodically throws the “Audio file loading slowly…” error. I am running latest Win 10 on i7 desktop PC… RoonServer installed on SSD. Networking is hardwired. Help…
Thanks for the report, and I’m sorry to hear things are not working as they should with the new update.
What Devialet Expert device are you running in your setup? In the Settings > Audio screen, when you click the “i” button next to the device name, can you report or screenshot what shows in the small pop-up?