Hi everyone,
Thank you for your patience so far on this issue. While we don’t have a comprehensive resolution, I’m writing to update that we’re working diligently with QA to isolate the problem and we will provide more information in this thread as it becomes available.
If you are continuing to experience a fatal crash on accessing Settings, a troubleshooting step you can try in the meantime is to clear your GMS files. The crash appears to be related to graphical elements, so this will reset the interface portion of Roon. Please follow the steps below:
- Exit out of Roon\RoonServer on the affected device
- Navigate to your Database Location\Database\Registry\Client folder path
- Locate and delete any file that starts with
GMS - Start Roon again and let us know if the issue is resolved
Clearing GMS has resolved the issue for many users. If it doesn’t change the behavior on your device, please stay tuned for now, and we will provide another update shortly.