Thank you for reporting this issue, and I’m sorry you’re experiencing a crash as well. The tech support team is investigating, and I’ll report back with next steps as soon as we have more information. I appreciate your patience in the meantime.
Also experiencing a similar issue using my Amazon Fire tablet as a remote.
Since Build 943 the roon app, on my Amazon Fire HD 10 tablet, freezes whenever I attempt to access “Settings” from the drop-down menu. Have to perform a forced restart of the tablet in order to regain control over it.
Same for me. Crash when I click on the settings only on the machine where the core is running (on windows 10 enterprise LTSC version 1809). On the other endpoints (android and win10 home all updated to 943) I can enter the settings normally
I upgraded ROCK today and the client on my old MacBook Pro (2013 I think) running Big Sur. Trying to access Settings just closed the app with no error message. Tried it a few times then rebooted the Mac, but this made no difference.
Tried it again a few hours later and the problem seems to have disappeared.
I needed to access Setting because updating one of my RoPieee endpoints caused it to disappear from Roon. It needed reenabling to be visible. Not looking forward to doing the other five tomorrow.
That’s exactly my experience. Except that in my case the 2013 MacBook Pro running Big Sur didn’t show the problem, but the 2012 iMac running Catalina. And yes, if Roon app keeps running for 10-15 minutes, the problem goes away. I experienced the same problem for a second time yesterday, after a power outage which took both my Roon Core server and the iMac off the grid without proper shutdown. When recovering from the outage and turning back on the apps, Roon on the iMac crashed once again on trying to access the ‘Settings’ menu. And once again the problem went away after 10-15 minutes…
But if I simply close Roon app on the running iMac and then open the app again, the problem doesn’t manifest itself. Weird…
Edit: If closing Roon app on the affected Mac for a long period (over night), the problem returns when opening the app again next morning. But, as before, after some time it goes away.
BTW, I am looking forward not only to a fix for this problem, but rather an explanation of what was at fault… out of sheer curiosity…
Thank you for your patience so far on this issue. While we don’t have a comprehensive resolution, I’m writing to update that we’re working diligently with QA to isolate the problem and we will provide more information in this thread as it becomes available.
If you are continuing to experience a fatal crash on accessing Settings, a troubleshooting step you can try in the meantime is to clear your GMS files. The crash appears to be related to graphical elements, so this will reset the interface portion of Roon. Please follow the steps below:
Exit out of Roon\RoonServer on the affected device