Cannot connect to tidal

[marc_mandoux]

hi

it’s impossiblez for me to connect to my tidal account…i even changed pasword on the web streamer, but always an error message… i’m alone or is there a global problem?

[Chrislayeruk (Chris)]

Try rebooting the Roon Core

[noris]

Hello @marc_mandoux,

Can you please try rebooting your Core and networking gear as the first troubleshooting step here? If you are still having issues afterwards please use this guide to provide more information regarding your setup:

I'm having a problem with Roon -- where do I report it?

Reporting An Issue To Roon Support Still having a problem? Something seems wrong? Roon’s community site is where you can find the answers you need. The Roon team keeps a close eye on the Support section, and with help from members of the community all kinds of questions get answered quickly. If you need to report an issue, just flag @support when you post, making sure to: Describe Your Setup Tell us about your setup when reporting an issue. If you’re already running Roon (or trying to run Roo…

Thanks,
Noris

[marc_mandoux]

thank you for your help, but it’s ok now i haven’t done anything at all… maybe a connexion troubleshoot of tidal

thanks anyway