Cannot Log in... Network problems are shown (Roon server)

[Steffen_Rothammel]

Core Machine (Operating system/System info/Roon build number)
Mac Mini. MacOS.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue
Hi, I cannot log in to Roon when installing the server in my Mac Mini.
Network Problems are shown from Roon.
But I have non
Fee is paid, account active since Feb 2020.

Regards
Steffen

[Martin_Webster]

@Steffen_Rothammel

Network Problems are shown from roon.
But i have non

This would suggest that there is a networking issue that is preventing Roon from logging in. Therefore, please describe your setup as described in the following post. Specifically, how is the Mac Mini Connected to the network, do you have a firewall or content filter enabled etc. As ever, screenshots are really helpful here.

I'm having a problem with Roon -- where do I report it?

How To Get In Touch With Roon Support If you’re having a problem with Roon and something isn’t working as expected, you’ll want to make a post in the #support category. To help our team resolve your issue, please make sure to describe the issue, and describe your setup: Describe The Issue When you start a thread in the #support category, Roon Support will need to know: What’s not working How often the issue occurs This could be “every time I start the app”, or “every time I click a certain b…

[noris]

Hi @Steffen_Rothammel,

Can you please provide some more details regarding your network setup?

Also, if you can access your Roon logs by using these instructions and provide a set, they may contain more clues, thanks!