Cannot login to TIDAL - Windows 10 + Android

Support
1

Hi,
I have the same problem. ROON will not log in to Tidal using ROON on my Windows !0 laptop or the ROON app on my Android phone. I can log in to Tidal directly using their apps.

Any update on this ?

2

Hi @Frank_Farrell,

It’s best to troubleshoot user reports individually, so I have split your post into it’s own thread.

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

4

Hi,
Thanks for getting back to me.I have sorted it out. I have Roon running from a Synology Diskstation. I eventually found the correct Tidal cache file in the Roonserver files and deleted it. It’s possible the issue was linked to a new router with new IP addresses assigned to the NAS.

Thanks.

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Glad to hear that the issue is resolved @Frank_Farrell!
If there are any further difficulties, just let us know.

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