Can't login to Qobuz zzzz

[Scott_Leonard]

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Roon no longer recognizes my Qobuz login info. I can login directly via Qobuz, but not via Roon

Roon no longer recognizes my Qobuz login info and I cannot stream from Qobuz. I can login directly to the Qobuz site, but not from Roon.

[AceRimmer (Smoke me a kipper, I'll be back for breakfast!)]

Are you trying to log in using your email address or username?
Qobuz is slowly changing over all regions using third party streaming (ie Roon) to email address login only.

See this for reference.

Qobuz now requires use of email address when integrating with 3rd party apps, such as Roon

We’ve gotten some reports lately about Qobuz integration issues in Roon. In taking a close look at affected accounts we’ve recognized a pattern. In many cases, the affected customer has synced their Qobuz account in Roon using their username instead of their email address. Qobuz has recently changed its policy and now requires customers to use their account email when using partner services - such as Roon. Qobuz mentioned this in a recent subscriber email sent out on June 17th, see screenshot …

[Scott_Leonard]

I am using my email address for login

[AceRimmer (Smoke me a kipper, I'll be back for breakfast!)]

Ok that’s good.
My only other suggestion right now is a full reboot of the Roon Core machine and try again.

[Scott_Leonard]

I updated SW 1st and that seemed to work.
Thanks