Can't seem to install ROON Rock Codecs properly

[Christo_van_der_Merw (Christo van der Merwe)]

I am not an IT expert, but managed to install Roon Rock on an Intel Nuc. Everything works fine and I am able to play Roon on all my endpoints. I also manage to identify and copy the ffmmpeg files - in order to install the missing Codecs. However, I fail to get to the Rock data file that ROON OS is supposed to expose, in order to install the missing Codecs. I have followed the instructions. However, when I go to the root (network) of File Explorer and type in \Rock\ it says Rock is not accessible. You might not have permission to use this network resource.

[mjw]

Welcome to the Roon community, @Christo_van_der_Merw.

I have moved your post to the #support category, since this is where requests for assistance belong.

I am assuming you use Windows. Therefore, from Explorer, chose “Add Network Locations” and type smb://rock/data or smb://rock.local/data.

[Christo_van_der_Merw (Christo van der Merwe)]

I tried the suggestion, but neither of them works. See the screen shot of the right hand screen.

[Ratbert]

try a username of guest with no password?

[Suedkiez (Just a fellow user like you)]

Are you logged into a corporate network? It’s looking for a domain controller

[Rugby (aka Daniel or Big Dan)]

@Christo_van_der_Merw

and type in \Rock\

Is that a typo, you did mean \\Rock\ as shown below…

What version of Windows are you using?

[Suedkiez (Just a fellow user like you)]

The forum software eats the first backslash when you write two, because it is also an escape character.
To see two, you’d need to write three, but barely anyone does or notices the need

[Christo_van_der_Merw (Christo van der Merwe)]

Sorry, here is a better screen shot of where I got stuck.

[Christo_van_der_Merw (Christo van der Merwe)]

I am using Windows 10 Enterprise

[Christo_van_der_Merw (Christo van der Merwe)]

I am using Windows 10

[Geoff_Coupe]

You use Windows File Explorer to access the Roon OS Network Share - not a web browser

[Christo_van_der_Merw (Christo van der Merwe)]

I do not understand what you suggest that I must do.

[Geoff_Coupe]

In Windows File Explorer, try typing \\rock\ into the Address field directly… If it doesn’t work, please show a screenshot of the error message you get…

I suspect that because you are using Windows 10 Enterprise, you need to enable SMBv1 networking - Microsoft has recently disabled “guest” access for SMB…

Guest access in SMB2 and SMB3 is disabled - Windows Server

[Christo_van_der_Merw (Christo van der Merwe)]

[Rugby (aka Daniel or Big Dan)]

Did you see my PM to you

[Suedkiez (Just a fellow user like you)]

@Geoff_Coupe

SMBv1 networking - Microsoft has recently disabled “guest” access for SMB…

Guest access in SMB2 and SMB3 is disabled - Windows Server | Microsoft Learn

SMB1 is not necessary because Rock supports SMB2, but you’re right that “insecure guest logins” may have to be enabled. We have been through this in lengthy threads

[Christo_van_der_Merw (Christo van der Merwe)]

Yes, thanks, but that I get the impression the issue is not a typo.

[Rugby (aka Daniel or Big Dan)]

That was just my response in this thread to you. I was referring to a private message sent directly to you on the forum. Look for a green dot maybe near your icon in the top right.

To all, my PM was about insecure guest logins along with a link to a fix

[Geoff_Coupe]

@Suedkiez

We have been through this in lengthy threads

Indeed - and I can’t find one at the moment; can you help?

[Christo_van_der_Merw (Christo van der Merwe)]

Thanks. I have to confess I am out of my depth here. I will have to get somebody who knows how to enable the SMB2 settings that you refer to.