Hello @Jose_Andrade,
Thanks for contacting support, I’d be happy to take a look over this issue with you. Starting off, can you please provide more information regarding you setup using this link as a guide?
- Please be sure let me know the specifications of your Core running Roon and what kind of networking equipment you are using here, model/manufacturer of Router, any switches you may have, range extenders, ect.
- Are all of your Bluesound devices and the Core machine connected through WiFi or are any of them plugged in through Ethernet?
- If they are connected over WiFi, can you please connect all of your devices (Blusound and Core) via Ethernet (Cat5/Cat6) to verify if the same behavior occurs?
- Have you tried rebooting your Core machine, Bluesound devices and Network gear and the same behavior still persists?
- Can you please post a screenshot of your Audio Settings as Mikael suggests as well?
Please let me know when possible and we can continue troubleshooting from there.
Thanks,
Noris