Roon ROCK installed on NUC 8i7BEH, 16 Gb RAM, SSD Samsung 250 Gb
RV 6699 - my provider’s optical modem/router - LAN cable cat 6 -
switch Netgear 108 - - LAN cable cat 7 - NUC 8i7BEH (with Roon ROCK installed)
switch Netgear 108 - - LAN cable cat 7 - laptop Windows 10 (with RoonBridge installed)
laptop Windows 10 (with RoonBridge installed) - USB cable - DAC iFi Neo iDSD - some headphones
NAS Synology 116 integrated into the aforesaid system via LAN cable cat 6 connection, library - 4 324 tracks
HIFI/Master tidal subscription
Unfortunately, I have been noticing one and the same problem for more 4 weeks when I am entering my Roon…the first thing I see is a remark that I am to log in tidal…it repeats time and again.
Moreover, very often I am forced to face with the following: something is being playbacked I am attempting to switch to another composition - tidal tracks, my library stored on the remote NAS…playback stops and from 30 sec to 1 minutes nothing happens. After the following info is being dispalayd - “this very track unavailable at the moment in tidal” - the playback begins at once or does not. I encounter this bug even when I am trying to skip to next track from the current one…The cursor of elapsed time track line is running very fast back and forth and …nothing happens again until the ifno of non availability of this track appers in the display…
Pls comment on that…what way I could fix the issue…thanks in advance.
P.S. Your representative tried to help me and sent the instruction of possible fixing, here it is:
Navigate to Roon’s Database Location 3
Delete the tidal_account file in Database/Registry/Core/tidal_account
Try to start Roon again
Fulfilled the above several times, but the main issue is still with me - my attempt to switch to another album/playlist/song (no matter what kind of music material I would like to audtion to - tidal content, my NAS library) causes some time pause in playback until the note of non-availability (this very track in tidal) pops up…After that the track starts to playback…
It looks like the way as if the info of non-availability is an impulse and permission to the system to start playback.
Any thoughts what shall I try more? I
Looking forward to your reply