Continuing problems

Hi @dan,

Thanks for sending the video. When I last checked on Friday, it was still processing and I see that today it finished and was available for viewing. I took a look over the video and it looks like something is going really wrong here that you have to minimize and maximize every time. I have a few suggestions:

  1. Run this tool from Intel to check if you have the latest drivers for you on-board graphics card:
    https://www.intel.com/content/www/us/en/support/detect.html

  2. If the behavior is still the same after running the above tool, I would do a manual clean of the old Roon database:

  • Exit out of Roon
  • Navigate to your Roon’s Database Location
  • Find the folder that says “Roon”
  • Rename the “Roon” folder to “Roon_old”
  • Restart/Reinstall the Roon App to generate a new Roon folder
  1. If the issue still occurs after resetting the Roon database, I would check the Operating System itself - do you have any available Windows updates pending?