Deezer support

@support I do not understand why Tidal can be played on Roon and why Deezer cannot… Could you please tell me why? The sysytem of Roon server and Ronn is very good but why Deezer cannot be played on Roon? Thank you in advance for your answer.

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The only streaming music service available on Roon currently is Tidal.Only Tidal has been willing to provide the tight back-end data integration that Roon wants.

@Rego Fellow Roon/Deezer hopeful as well. It’s been discussed before. Roon needs access via APIs or something similar; probably more access than Deezer is comfortable providing. I’ve pursued this with both companies. I don’t speak on behalf of one or another. I speculate that this sits squarely on Deezer at this point not wanting to or not being able to provide the access. I say this because Deezer seems to have very strict limitations on playback, e.g., not supporting a native app on Linux and removing the integration between Mopidy and Deezer, so they may not want to integrate with Roon for security reasons… or money. I also surmise that Roon doesn’t want to publicly address this in a way that drives Deezer away from an integration. Probably best to take it up with Deezer here https://en.deezercommunity.com/got-an-idea-9/roon-compatibility-843/index1.html

Opinions and speculations above are my own :slight_smile:

For integration Roon requires two things: full access to the streaming database and agreement to let the streaming results be totally integrated into the Roon UI. So far Tidal has been the only streaming provider willing to do both.

@danny2: You are sure, that Tidal and Qobuz are the only streaming provider that are willing to do both?
Following the link https://en.deezercommunity.com/got-an-idea-50/roon-compatibility-843/index4.html, Deezer have never been contacted by Roon about an integration.

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oh wow… Deezer… totally forgot about them!

so, this is a weird situation… we actually had a an API style integration with Deezer before our team left our previous situation and formed Roon.

When we did Roon, we wanted to do Deezer like we did TIDAL, but Deezer Elite was the only tier that made sense for us to do. Unfortunately, Deezer Elite was “exclusive” to Sonos (I can’t remember if that was worldwide or just in the US). Our contacts at Deezer confirmed that with us, and there was no way to do a Roon integration of Deezer Elite. We heard it was a 12 month exclusivity, but then more than 12 months passed and we totally just forgot all about them.

It looks like it lasted almost 3 years… https://www.theverge.com/2017/8/30/16221584/deezer-hi-fi-service-google-cast-sonos – they announced September 2014, and that article is from August 2017.

I’ve asked the Roon bizdev team to figure this out again… I’m not sure what situation Deezer is in, and what their business looks like, but if it all makes sense, this might be a good thing to do.

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I haven’t ever looked at Deezer, but they’re offering a 3 month free trial of the HiFi tier, so I’m going to check it out. I will also contact them after I sign up and suggest Roon integration.

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@Dajokr That is great!
On the deezer forum, there are already 133 votes for Roon Deezer integration. Compared to the other 939 feature requests it is on place 21. Not bad, but could be better!
Every support is needed.

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I’m a former Deezer Elite (Sonos) user. Thought it was a good service. With the current option of Qobuz and Tidal present, it’s not as much of an issue, but wouldn’t mind seeing it as an option. Competition keeps the prices in check.

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Prices are set by the major music labels – not by the streaming services.

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Interesting. Did not know that. Thanks.

134 now :grinning:

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Signed in to Deezer today for a free account just to check their catalogue. Compared to TIDAL and Qbuz their catalogue seems to be much much bigger. With their Hifi-plan they offer FLAC’s too! Time to integrate with Roon!

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@danny: I really hope, that your business development team is getting in contact with Deezer. Deezer “are not opposed to an integration with them” Roon (see https://en.deezercommunity.com/got-an-idea-50/roon-compatibility-843/index4.html)
I cross my fingers!

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If there was ever a " come and get us" invitation that is it! I loved Deezer, great catalogue and Google assistant integration, however, no Roon integration so I had to move back to Tidal. If this happened I would be back to Deezer in a flash. Come on Roon, make this happen!

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I’m waiting also for deezer to Roon integration.:notes:

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Deezer is an excellent service. Wish it were an option.

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