Thanks for letting us know of the behavior you’re experiencing. It’d be our pleasure to help sort it out
Could you please tell us more about what actions do you take to delete these Qobuz tracks and albums?
Could you please share a screenshot of the Artist you see in Qobuz (viewing their albums) and the same artist in Roon? What screen are you viewing (Overview, or Discography)?
It’s also important to note that if you’re accessing your library in Roon, only those albums favorited in Qobuz will show up there.
I just tried to multi-select albums and remove them from my library and it seemed to work okay. If you select a smaller amount is there any change? Is it only happening when you have hundreds?
In Roon we don’t show any albums that don’t have streaming rights in your region (Qobuz might show albums that can’t be streamed with 30s clips available). We also group together different versions of the same album, so it might look like there is less in Roon even though all streamable albums are still available.
Are there any specific examples of an album you can’t find in Roon that is fully streamable in Qobuz?
Can you try deleting an album once more, note the time you delete it, and then use the directions found here and send us over a set of logs using a shared Dropbox link (or any other file sharing service)? Thanks!
Made a copy of the logs on 8/26/21 and one on 9/6/2021
In between these 2 dates al my Qobuz tracks disappeared, reappeared and disappeared again from my tracklist.
On 8/26 i installed a new version of Roonserver
I deleted some albums of artists, also mass delete of certain artists.
After the new releases recently they still keep on coming back in my tracklist.
I use my tracklist as 1 big playlist.