Dirac issues - can't resolve

Support
1

Hi,

I bought the full version a while ago and have never been able to get it working with Dirac. Dirac is great, and I not willing to give it up.

System:
Windows 7 Pro
Dirac Pro room correction
PS Audio Directstream DAC
Standard system from there - Pass Labs XA Amp, Magico Speakers.

The error I get is “Transport: Playback has failed due to playback parameter negotiation with the audio device”.

I’ve tried ‘Exclusive mode’ and ‘Use Event Driven Mode’ - playing with max resolution.

It will play straight to the PS Audio DS DAC.

Best,
-Dave

2

Did you read through here… There were issues but were addressed. Maybe your issues are different.

3

HI,

Yes - I did read that thread. It doesn’t seem to be the same issue. They had static, I get an error and it doesn’t even begin to play a song.

Any help very much appreciated.

Best,
-Dave

4

Hi @dsiemer,

We had heard about some issues with Dirac on OSX, which are now resolved. As far as I know, this is the first we’re hearing about issues on Windows. I’m trying this out on Windows with a the free trial of DIRAC, and I can reproduce the issue as well, so I think this may be a bug.

We’re going to look into this, and while I can’t make an guarantees about what’s going on until our developers look at the issue, I don’t see any reason you should have to “give up” Dirac to use Roon.

I will be opening up a ticket in our bug tracker, and will refer back to this thread. Expect an update as soon as we’ve looked at this, and sorry for the trouble Dave!

5

Hi Mike, the Dirac osx static issue occurred when I downloaded my trial on 10/07/15, an update to 10.10.4 resolved the static, however roon crashed on 11/07 whilst I was listening to music and when I restarted roon the static returned, I solved the static my a complete osx restart, would be interesting to know why roon crashed and why the static returned? No other program was running at the time of crash.
Regards
Dan

6

I don’t use Dirac, but do use Fab Filter Pro … in my case I desperately need the ability to use VST plugins (and control bit rates, so that I can downsample above 96k to 96k and below for Fab Filter Pro) as I can in J River