Hi,
I have the same issue with crackling and static type noise, plus intermittent ‘popping’
I have eliminated the equipment as I run a number of systems in our demo room and it’s the same on all products - Lumin, Nativ, EC Living (AirPlay)
It doesn’t happen when running Tidal directly just via Roon 1.5 latest version
It also only happens on certain albums added to ‘my collection’ even if you delete them from Tidal and then search again.
The distortion is not consistent between different albums but occurs in the same place on each play
I thought it might be a Core issue on the NAS although it wasn’t a problem with 1.4
Does 1.5 require greater NAS performance? Mine is a TS-251 Intel Celeron cpu j1800 @ 2.41ghz with 8gb ram, firmware 4.3.4.0644 build 20180710. Roon Core is installed on a SSD connected via USB
I am not saying that is your issue, but, just answering your basic question. I personally use my NAS’ to backup music, as I prefer to run Roon on a PC with local file storage.
Your NAS is underspecified but I am not sure the issue is processor power. I would monitor the NAS performance to see if anything is red lining. Also look at memory utilisation. If nothing looks stressed it will be something else.
Hey @Richard_James — Thanks for reaching out! I moved your post over to it’s own thread so we can better track what you’re experiencing.
First, I’d like to echo the above statements about your NAS. Because this device uses a Celeron processor you may experience performance issues, particularly with larger libraries or DSP, or if you don’t use an SSD for your Roon database.
I don’t believe that the issues you’re experiencing are necessarily due to this, but we do like to give people a “heads up” when their system is under spec, since it can impact the product in a number of ways, and you may encounter some limitations going forward.
For the issue you’re experiencing, can you give me some more information about the content that you’re hearing this distortion with? We are currently working on a solution for distortion during AAC playback, and it sounds like that may be what you’re experiencing. If the distortion you’re hearing is when playing back AAC content, you can try upgrading FFMPEG as discussed in this thread.
Based on the information you’ve provided above, it sounds like you may be experiencing an issue we are currently working on a solution for regarding the playback of AAC files, though this typically effects all AAC file playback. Though we are working on a solution (which should be available pretty soon), some have found more immediate success by update FFMPEG, as discussed in this thread.
Actually I started with the more expensive version of Tidal, but I found that if you have a Dac that upscales then the benefits of a higher resolution input was minimal - others may disagree of course.
The Lumin now does DSD conversion as well as PCM upscaling so plenty to explore.
I also have the Lindemann Musicbook 25 DSD in the demo room which is better still with the basic version of Tidal although the combination of the Lumin M1 with Roon seems really good value as a one box solution - the amp in the Lumin is the biggest surprise
AAC sounds just awful on my MOCK, sibilancy, no depth before this change to 24bit it sounded pretty good. it also freaks out my dac on switching from a fullres file on my Allo USBridge and Arcam Dac. I am using the latest ffmpeg to linked in the other threads related to this.
Just reaching out to let you know we’ve just released an update that addresses this issue. Please update to build 339 and let us know if you have any issues.
You can read more about the update here:
We genuinely appreciate your patience here, Richard!