Roon Core Machine Win7 PC. Worked great until the upgrade to 2.0.
Networking Gear & Setup Details
Connected Audio Devices
Did a blind upgrade (as usual) to 2.0. Found out that you no longer support Win7 for Roon Server. Followed steps on FAQ page to downgrade Roon Server and Clients to 1.8 (legacy)
Now Roon Client will not connect to Core. iOS just comes up and “spins” after I tried logging out.
Before that, the clients on MacBook and iOS were acting like I’m a new account; asking to add music (I’m using iTunes for the repository); did not see my Qobuz account, etc. Even after adding my iTunes directory, the music didn’’t show up.
Tried rebooting all machines. Made no difference. Help! Wi-Fi using eero. Core is connected directly to the router.
Appreciate your help with this. It appears I am running Roon remote 1.8 Legacy. The app icon only says Roon 1.8. But when I go to the App Store I see “roon remote legacy” the text underneath says “ control for legacy roon 1.8.” I’m prompted to open the app, meaning it’s already on my machine…
Are all of your devices on the same network? I am assuming so but it would be useful to confirm what your router is seeing. Also, have you reconfirmed that your W7 firewall is configured to all for both RAATServer and Roon?
Another reinstall question, Robert. Are there two 1.8 Roon cores? One labeled Roon 1.8 and one labeled Roon 1.8 (legacy). When all this started going haywire, seems I remember a point where the system complained that a client was at 1.8 and the core was at 1.8 (legacy). If there are two 1.8 cores, how do I ensure getting the right one?
Mr Fix It, all firewalls are down for troubleshooting…
Goeff- I see the animated logo with a half circle on the left.
But I am starting to think there is a problem with my annual subscription; appears to have been charged to an expired card, although I’ve seen no notice other than a successful payment receipt. Have sent a message about this to firstname.lastname@example.org. Can you escalate this internally to get your accounting department’s attention? Thanx…
Right, so since you have an accounts-related query, I’m paging @accounts for you, and unlisting this topic as we do for all accounts-related queries. A member of the accounts team will respond to you here.