Hello @cmr600, could you please attempt a dropbox backup one more time and let me know when you do? I’d like to enable diagnostics for your account so I can gather a report for our QA team. Here’s what we’ll need:
- Attempted dropbox backup
- Timestamp (your local time) of when you try to make the backup
- Details on your setup (this is necessary for me to submit the ticket)
So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.