Error in web request (TLS Support not available.)

Support
#1

Hello guys,

today my roon bridge stopped working :frowning: The log shows the following message:

Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Error: ConnectFailure (TLS Support not available.))

If I try

curl https://push.roonlabs.com/push/1/connect

I get

curl: (51) SSL: no alternative certificate subject name matches target host name 'push.roonlabs.com'

It seems like the SSL certificate is invalid.

@support, can you fix this or is it an issue with on my side?

Thanks

#2

Ignore the push message. It is not the issue. See:

#3

I am running the roon server on Ubuntu 17.04.

@support Seems like the server has crashed, here is the output of sudo systemctl status roonserver.service

● roonserver.service - RoonServer
   Loaded: loaded (/etc/systemd/system/roonserver.service; enabled; vendor preset: enabled)
   Active: active (running) since Fri 2017-08-11 19:07:59 CEST; 5h 7min ago
 Main PID: 2404 (start.sh)
   CGroup: /system.slice/roonserver.service
           ├─2404 /bin/bash /opt/RoonServer/start.sh
           ├─2408 /opt/RoonServer/Mono/bin/RoonServer --debug --gc=sgen --server RoonServer.exe
           ├─2420 /opt/RoonServer/Mono/bin/RoonAppliance --debug --gc=sgen --server RoonAppliance.exe -watchdogport=34211
           ├─2428 /opt/RoonServer/Server/processreaper 2420
           └─2454 /opt/RoonServer/Mono/bin/RAATServer --debug --gc=sgen --server RAATServer.exe

Aug 11 19:49:14 foo start.sh[2404]:   at Sooloos.RnetJsonClient+<_BeginRead>c__AnonStorey5.<>m__0 (System.IAsyncResult ar) [0x00037] in /home/roon/roon/RoonBa
Aug 11 20:02:58 foo start.sh[2404]: System.Net.Sockets.SocketException (0x80004005): Connection reset by peer
Aug 11 20:02:58 foo start.sh[2404]:   at System.Net.Sockets.Socket.EndReceive (System.IAsyncResult result) [0x00033] in <f8255d9ef0594d18ae2c0d97286b9a80>:0
Aug 11 20:02:58 foo start.sh[2404]:   at Sooloos.RnetJsonClient+<_BeginRead>c__AnonStorey5.<>m__0 (System.IAsyncResult ar) [0x00037] in /home/roon/roon/RoonBa
Aug 11 20:41:59 foo start.sh[2404]: System.Net.Sockets.SocketException (0x80004005): Connection reset by peer
Aug 11 20:41:59 foo start.sh[2404]:   at System.Net.Sockets.Socket.EndReceive (System.IAsyncResult result) [0x00033] in <f8255d9ef0594d18ae2c0d97286b9a80>:0
Aug 11 20:41:59 foo start.sh[2404]:   at Sooloos.RnetJsonClient+<_BeginRead>c__AnonStorey5.<>m__0 (System.IAsyncResult ar) [0x00037] in /home/roon/roon/RoonBa
Aug 11 22:02:49 foo start.sh[2404]: System.Net.Sockets.SocketException (0x80004005): Connection reset by peer
Aug 11 22:02:49 foo start.sh[2404]:   at System.Net.Sockets.Socket.EndReceive (System.IAsyncResult result) [0x00033] in <f8255d9ef0594d18ae2c0d97286b9a80>:0
Aug 11 22:02:49 foo start.sh[2404]:   at Sooloos.RnetJsonClient+<_BeginRead>c__AnonStorey5.<>m__0 (System.IAsyncResult ar) [0x00037] in /home/roon/roon/RoonBa

After restarting the server via sudo systemctl status roonserver.service it is working again.