Error when adding network share as \\10.0.0.190\Music (ref#L1JJDS)

[Jordan_Jones]

What’s happening?

· I'm having trouble connecting to Roon

What type of connection issue?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

I attempt to add network share as “\10.0.0.190\Music”

I keep receiving “UnexpectedError” message.

Please help.

Describe your network setup

NAS is a Western Digital MyCloud connected to Xfinity XB8-T wifi router

[daniel]

Hi @Jordan_Jones,
Thanks for writing in to ask us about this issue. I checked into your logs and found this trace.

[533] 01/28 13:23:33 Warn: [.NET ThreadPool Worker] [roon/cifs] failed to connect to CIFS storage: Error connecting to network share: You can't access this shared folder because your organization's security policies block unauthenticated guest access. These policies help protect your PC from unsafe or malicious devices on the network.

So it look like you’re using a work computer that has policies blocking you from connecting to that network share. There’s not much we can do to circumvent that but maybe if you contact your company’s IT department they can work something out for you.

[Jordan_Jones]

I using my personal computer. Thus, is there a way for me to change the permissions to access the NAS? I may go with a different configuration in the future, but I would like to resolve this in its current configuration. Any suggestions would be appreciated.

[Geoff_Coupe]

This may be another example of where Microsoft has tightened security and preventing access to network resources. See this post for possible solutions:

Issue accessing Nucleus USB storage via Windows File Explorer (ref#2B549B)

With the Windows 11 24H2 update, Microsoft introduced changes to network authentication with SMB: by default, it is not possible anymore to connect anonymously with guest/guest, which is why it now pops up a password dialog. (Home edition got this with 24H2, some other editions had it even before). However, at this time, ROCK continues to use guest/guest, so you need to reenable this in your Windows client. Microsoft explains this here: Note: The steps 1-5 of this solution are for NAS where…

[macnet427 (Marc C.)]

I am running Windows 11 Pro on a Lenovo i9 processor that has 24H2. I have my Roon Server running on there. I basically use my desktop PC as a file server. Due to all of the Microsoft security updates, I had to spend extra time getting things to work where my client PC could connect to the server. I’ve modified some of the settings using the group policy editor and made some changes with regedit as well. My desktop is running my Roon server in my home office so it’s away from any of my listening areas. I have all of my music stored on that PC on a SSD drive so it makes. I was able to configure my SMB on my client so that a user name and password is not required. I managed to get my server working as well as ARC so I’ve been listening to Roon everytime I’m in the car. One of the options will let you enable anonymous logins on the network. I configured that on my client PC. Microsoft made it a challenge with 24H2 but I managed to work through it and get it working. I am systems analyst by profession and every desktop PC I buy is taken apart and customized before I ever power it up.

[Jordan_Jones]

Thanks for your comments. Since my NAS is 10 years old, I have decided to store my music on a SSD external hard drive that is now connected to a PC (will replace with Nucleus One). Everything is working now and I will likely scrap the older NAS soon.