Error while searching in Roon - "Can't connect to Roon Search"

[Michael_Nemoy]

Hello

after recent update, Roon displays an error when trying to search for an artist, for example
“Can’t connect to Roon Search”

Indeed, in the logs I see exception when Roon connects to search.roonlabs.net

02/02 14:33:32 Warn: [easyhttp] Post https://search.roonlabs.net/1/instantsearch2?q=we&count=8&c=tidal-il,qobuz-fr&contentPreferences=preferEdited exception: Cannot access a disposed object.
Object name: ‘SslStream’.
02/02 14:33:32 Critical: [search] error performing instant search: System.InvalidOperationException: Operation is not valid due to the current state of the object.
at Base.Result1.get_Value() at Sooloos.Broker.Music.LibraryApi.<RunInstantSearch>d__5.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sooloos.Broker.Music.LibraryApi.<>c__DisplayClass4_0.<<Sooloos-Broker-Api-Library-UnifiedAutocomplete>b__0>d.MoveNext() 02/02 14:33:32 Warn: [easyhttp] Post https://search.roonlabs.net/1/instantsearch2?q=web&count=8&c=tidal-il,qobuz-fr&contentPreferences=preferEdited exception: Cannot access a disposed object. Object name: 'SslStream'. 02/02 14:33:32 Critical: [search] error performing instant search: System.InvalidOperationException: Operation is not valid due to the current state of the object. at Base.Result1.get_Value()
at Sooloos.Broker.Music.LibraryApi.d__5.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Sooloos.Broker.Music.LibraryApi.<>c__DisplayClass4_0.<b__0>d.MoveNext()
02/02 14:33:32 Warn: [easyhttp] Post https://search.roonlabs.net/1/instantsearch2?q=webs&count=8&c=tidal-il,qobuz-fr&contentPreferences=preferEdited exception: Cannot access a disposed object.
Object name: ‘SslStream’.
02/02 14:33:32 Critical: [search] error performing instant search: System.InvalidOperationException: Operation is not valid due to the current state of the object.
at Base.Result`1.get_Value()
at Sooloos.Broker.Music.LibraryApi.d__5.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Sooloos.Broker.Music.LibraryApi.<>c__DisplayClass4_0.<b__0>d.MoveNext()

[Michael_Nemoy]

Hello Roon,

Could you please help here?

Thanks

[benjamin]

Hey @Michael_Nemoy,

Thanks for taking the time to write in! If you could, please fill out the necessary system info below:

Roon Core Machine

Include your operating system and machine info (Model, CPU, RAM)

Networking Gear & Setup Details

Your network gear (model of routers/switches) and if on WiFi/Ethernet

Connected Audio Devices

Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.)

Number of Tracks in Library

Tell us how large your music library is, eg. “30,000 tracks”

Description of Issue

Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!

With that, could you please reproduce the issue and share the date and time of when it occurs?

Thanks!

[RobOK]

I suddenly am getting this error this morning. Two successful searches now none. Error message. Mac core. Tidal service

[noris]

Hi @RobOK ,

Can you please try the latest Roon release and check if the issue still occurs there?

Roon 2.0.11 and ARC 1.0.32 are live!

Hello Everyone, This release is primarily focused on bugfixes and improvements while the team continues work on some larger projects. The most notable change corrects a bug in which users might not get notified if their Roon database backup enountered a problem. Another change, which is purely cosmetic, is that we’ve incremented the ARC iOS version number significantly to match that of Android. This is a side-effect of how the Play Store handles versioning and was only done to make the version…

[RobOK]

It got better but then just hit it again.
Build 1212

[RobOK]

and now 15 minutes later it starts working again.

[RobOK]

Is anyone else having this problem/

[benjamin]

Hey @Michael_Nemoy,

I wanted to check in on this thread to see if you were still running into issues? If so, can you please take note of the specific date and time the next time this issue pops up? Please share that information here so our team can take a closer look. Thanks!

@RobOK, if you could please do the same, that would be helpful.