Everything worked fine; then it didn't

Support
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But it found it. Mine isnā€™t finding it.

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I was just letting you know that I sometimes get the black screen too. And then sometimes Roon 1.3 starts working again after I force quit/restart. Itā€™s frustrating because it seems to be mostly random.

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Itā€™s an interesting theory, so I tried it (the force-quitting), but it made no difference. But thank you.

Still dead.

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I left it overnight, but Iā€™m still stuck on the opening screen.

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Weā€™re moving into the 3rd full day that Iā€™ve been dead in the water and Iā€™m on deadline to write for Copper. This isnā€™t good.

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Hi Dan (@Dan_Schwartz) ----- Apologies for the wait and the continued troubles. I would like to grab a set of your logs while you are in this state so they can be evaluated by my developers. I will be contacting you via PM momentarily with instructions.

Thanks!
-Eric

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Here is the key to telepathic support :wink:

1 Like
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@Dan_Schwartz now I new that name was familiarā€¦nice plug for Copperā€¦great mag by the way.

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Miss Cleo!